What's the problem?
Recognising the value in enabling customers to use visual search, which is more cost-effective and easier to use than text search, Inter IKEA Systems B.V. evaluated more than 20 visual search and computer vision suppliers.
“The nyris technology was integrated in our IKEA Place app covering more than 50 IKEA countries in less than 2 weeks. We are very happy with the achieved results and are currently piloting many more use cases, both with our retailers as well as throughout our value-chain.”
Stefan Sundkvist
Programme Manager at IKEA Group
How did we solve it?
In June 2019, Inter IKEA Systems B.V. implemented the nyris API to enable visual search in the IKEA Place app. In September 2020, Inter IKEA Systems B.V. signed a Master SaaS agreement with nyris to enable all IKEA retailers worldwide to use nyris services.
Changes on the contact form symbol won't take effect on every contact form. Due to customization the contact forms on "Products" and on the "Contact" page itself are no symbols.
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